◆If you want Custom Face-up for your doll
1. When ordering your doll, add this option to your cart.
2. After placing your order, please fill this form. https://goo.gl/6kfgHr
3. go to the Q&A board and make a post to confirm your order.
Custom Face-up Order -> https://goo.gl/6kfgHr
- Order number
- Doll size
- Head name (sculpt) : Only LUTS dolls are accepted.
- Skin Color
- Overall 'concept' of doll
- Using pearl powder ("Pearl" is a shimmery effect of the face up)
- Eyebrows (Colour, shape, length, etc.)
- Eyelashes (color)
- Eye line & Eyelid line (Length, Thickness, color, etc.)
- Eye shadow (Colour, shape, etc.)
- Cheeks blushing (Colour, shape, location, etc.)
- Lips (Colour, shape, luster with enamel, Dots on the edge of the lips, etc.)
- Other remarks (Please include an image if possible)
- Detailed description and specifications of each part using a photograph or image
- Resembling the anime or cartoon characters (Image attachment required. Please note that we cannot guarantee the final result will be exactly same as the photo.)
- Beauty marks, beard, teeth if mouth is opened
We cannot put the following face-ups:
- Unclear descriptions such as "make the mouth look like it's laughing"
- Face-ups resembling real humans
- Face-ups of other companies or other customers' dolls
- Face-ups of LUTS limited edition dolls
- Please understand that the final result of the custom face-up may not be an exact replica of your image
- Face-ups resembling anime or cartoon characters will emphasize certain features and might not be exactly the same as the character.
- We cannot re-do face-ups if the reason is that the end result does not match the customer's expectations or the image provided. However, any obvious mistakes or damages of the face-up will be re-done.
- Please understand that even with the same descriptions and specifications there will be subtle differences .
(Even if the sculpt, instructions, and specifications are all exactly the same, subtle differences will occur since face-ups are all done by hand.)
- We cannot do face-ups modified or damaged heads.
- We cannot replicate face-ups of other company's doll (Though the doll is purchased at LUTS website)
- You can specify whether you would like pearl powder (shimmer) to be used, but the color cannot be chosen
- Claim about face-up which cannot be confirmed by the naked eye or photos cannot be accepted.
- Please contact us for more details regarding the face-up ; the specifications and information you want to provide.
- We need additional 2 weeks of waiting time for custom face-up order rather than basic face-up.